Privacy Policy

We collect the following personal information for the purpose of consultation booking:

[Required] Name, contact (WhatsApp / LINE / phone), date of birth, nationality, areas of interest, preferred consultation date and time, language.

[Automatically collected] IP address, access time, device / browser info, idempotency key.

[When entering via LINE] LINE User ID (optional).

[Additional, only when actual treatment proceeds] Address, marital status, referral path, foreigner registration number (foreigners only), medical and family history, and any other information deemed necessary by medical staff for medical service.

[Method] Automatic collection through this booking application page.

• Provision of services for diagnosis and treatment

• Verification for medical service / examination / appointment lookup

• Billing, payment, refund and other administrative services

• Sending invoices, receipts, certificates, medications and results

• Securing communication channels for handling complaints and grievances

• Quality management of medical care, legal and administrative response for hospital operations

• Notification of new services and event information

• Notifications via SMS, email, LINE, WhatsApp, KakaoTalk, etc.

We do not share your personal information with third parties, except:

• When you have given prior explicit consent

• When required by law or by request from authorized governmental agencies

We entrust the following service providers for operations:

• Vercel Inc. (hosting, USA)

• Supabase Inc. (database, USA)

• Slack Technologies (operational notifications, USA)

• LINE Yahoo (when entering via LINE, Japan / Korea)

Entrusted processing is limited to service operations and data is destroyed upon termination.

Principle: Data is destroyed without delay after the purpose of collection and use is achieved.

[Retained Items and Periods]

• Consultation booking information: 5 years from submission date

• Cancelled submissions: 1 year from cancellation date

• Automatically collected information (access logs, etc.): 1 year

• Medical records (when actual treatment occurs): 10 years per Article 15 of the Enforcement Rule of the Medical Service Act

[Procedure] Information entered for booking application is destroyed without delay after the purpose is achieved.

[Method]

• Electronic files: Destroyed using technical methods that prevent recovery

• Paper records: Shredded or incinerated

You may exercise the following rights at any time:

• Access your personal information

• Request correction or deletion (errors will be corrected without delay)

• Request suspension of processing

• Withdraw consent

Legal guardians of children under 14 may exercise the above rights on their behalf.

Contact: 02-542-8885 or lys@oganaskin.com. We will respond promptly.

Note: Personal information legally required to be retained cannot be modified or deleted within the retention period.

You may withdraw your consent at any time after submission.

Method: Contact the Data Protection Officer in writing, by phone (02-542-8885), or by email (lys@oganaskin.com).

[Purpose] We analyze access frequency and visit time, identify interests, and use this as a measure for service improvements and personalized information delivery.

[Choice] You may allow, confirm, or refuse all cookies via your browser settings. However, refusing cookies may result in difficulty using some services.

[Technical] Secure protection through firewalls and security equipment, transport encryption (TLS/HTTPS), database encryption.

[Administrative] Procedures for access and management, minimum personnel access, continuous security education, designated system users with passwords periodically renewed.

Name: 이예슬

Department: 경영지원팀

Phone: 02-542-8885

Email: lys@oganaskin.com

• Personal Information Dispute Mediation Committee (1833-6972, www.kopico.go.kr)

• Korea Internet & Security Agency (118, privacy.kisa.or.kr)

• Cyber Investigation Bureau, Supreme Prosecutors' Office (1301)

• Cyber Bureau, Korean National Police Agency (182, ecrm.cyber.go.kr)

When this Privacy Policy is amended, the changes will be announced on this page.

Effective date: 2026-05-09